The Annual Consumer Experience Symposium brings together a panel of industry experts to the UNT campus to present, discuss, and debate a specific topic related to consumer experiences in digital environments. The audience includes students, industry leaders, university officials and the general public. The event is intended to communicate objective thoughts and ideas related to digital retailing, as well as educate students about professional development.

Mark Your Calendar

LEVERAGING TECHNOLOGY & HUMAN FACTORS
TO CREATE OPTIMAL CUSTOMER EXPERIENCES

Thursday, April 18, 2019

UNT Union Ballroom, Suite 314
10:00 am – 12:00 noon

Admission is FREE

 

PLAN TO ATTEND this informative symposium where you’ll hear from industry experts on the challenges retailers face with creating optimum customer experiences as they work to leverage and synthesize technology and human factors to drive results. 

The presentations and discussions will focus on digital strategies for delivering superior customer experiences through technology and data analytics.

Leading the conversation will be Ruth Crowley, whose background includes VP of Customer Experience Design at Lowe’s.  She will be joined by Lee Summers, CEO, and Mason Page, EVP of Strategic Business Planning, both from Reflect Systems.

 

Ruth Crowley     
Lowe’s Corporation                           
VP Customer Experience Design     
Lee Summers
Reflect Systems
CEO
Mason Page
Reflect Systems
EVP Strategic Business Planning